Fairlane is one platform for running a golf facility — operations, revenue, customer intelligence, and governance, all in one system.
How does my data stay safe?
Per-facility data isolation enforced at the database level, encrypted storage, full export anytime. Cross-facility data sharing requires your explicit opt-in, even within multi-property groups.
I'm currently on another system. How does switching work?
We import your history, you review the import, we run both systems in parallel for 72 hours minimum, then we cut over on a date you pick. There's a documented rollback path within the parallel window.
Can Fairlane work the way my facility actually runs?
Yes. Capabilities turn on per facility type. Rules are yours to set in plain language. The Trust Ladder lets you give Fairlane progressively more autonomy as it earns trust — instead of forcing you to either do everything manually or hand the keys to AI.
What kind of support do you offer?
Real support from people who know the product. Every customer gets access to our support team via chat, email, and phone during business hours, with priority response times based on issue severity. You're not talking to a script—our support staff can actually solve problems and make configuration changes on your behalf when needed.
We also provide a comprehensive knowledge base, video tutorials, and regular webinars. Enterprise customers get a dedicated account manager and access to 24/7 emergency support.